The glasses are the most important

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This is what the seller is accomplishing with this email: He is showing that there is a human on the other side, not a machine sending impersonal, artificial formulas. He makes his customers feel important. He presents his profile to clients in an unobtrusive way. He encouraged him to join a fun community. raise popularity of brand. He built customer loyalty to the brand. In my opinion, this was a very good move in terms of user experience and had a positive impact on my mood. I shop online regularly and I must admit this is the first time I've encountered something like this. The surprises are not over yet.  

The best thing about the reception happened at the end, when I received the goods. After opening C Level Contact List the package I found a sticker with a handwritten inscription on the bubble wrap and yes you read that right. It was a pack of instant gum (which I loved, by the way). Of course,  element of the packaging and what I’m most looking forward to. But I was fascinated by the attitude of the sellers towards their customers.



This small and simple gesture shows that he realizes that customer loyalty must not only be earned, but also how to maintain it. Unfortunately, today's market has forgotten this. I'm very aware that personal contact with customers can become superficial when you have to send hundreds of orders every day, but nonetheless, in my opinion, it's worth thinking about this and trying to find a golden mean. It's really no big deal.